DaytoDay Office日常事務(wù)

n1 Faxes傳真

n2 Telephone Calls電話

n3 Making Telephone Appointments電話預(yù)約

n4 Memos備忘錄

n5 Business Correspondence商業(yè)信函

n6 Placing an Order下訂單

nOffice Talk辦公室談話

n7 CoWorkers同事

n8 Bosses老板

n9 Brainstorming集體討論

n10 Commuting乘公交車上下班

n11 The Working Lunch工作午餐

nBusiness Trip商務(wù)旅行

n12 International Business Travel國(guó)際商務(wù)旅行

n13 Dressing for Business商務(wù)著裝

n14 Hotel Situations旅館情景

n15 Negotiating the Subway乘地鐵

nClient Reception接待客戶

n16 Receiving Clients接待客戶

n17 Entertaining Clients招待客戶

n18 Accommodating Foreign Clients接待國(guó)外客戶

n19 Factory Tours參觀工廠

nBusiness Communi zations商務(wù)交流

n20 Personal Introductions個(gè)人介紹

n21 Small Talks聊天

n22 Delivering Bad News傳達(dá)壞消息

n23 Polite Questions禮貌提問

n24 Farewells道別

nNegotiation談判

n25 Clarifying the Stakes說明利害關(guān)系

n26 Making Concessions做出讓步

n27 Discussing the Bottom Line討論底線

n28 Accepting and Confirming接受和確認(rèn)

n29 Hard Bargainers VSSoft Bargainers強(qiáng)硬的對(duì)手和溫和的對(duì)手

nCompany Organization公司結(jié)構(gòu)

n30 CEO執(zhí)行總裁

n31 Stockholders股東

n32 Board ofDirectors董事會(huì)

n33 Manageri Staff管理人員

n34 Laborial Staff普通員工

nMeetings and Interviews會(huì)議和面談

n35 Executing Meetings開會(huì)

n36 Performance Reviews業(yè)績(jī)?cè)u(píng)估

n37 Agendas會(huì)議議程

n38 Making Requests提出要求

nPresentations業(yè)務(wù)陳述

n39 Preparation and Developing Your Topic準(zhǔn)備和展話題

n40 Introductions and Beginnings介紹和開頭

n41 Making Transitions in the Boay of the Presenta陳述中的過渡

n42 Conclusions結(jié)論

n43 OA (Question and Answer Period)提問階段

nData數(shù)據(jù)處理

n44 Trends趨勢(shì)

n45 Systems制度

n46 Schedufing日程安排

n47 SWOT An山sis態(tài)勢(shì)分析

n48 Statistical Reports數(shù)據(jù)統(tǒng)計(jì)報(bào)告

nTechnology技術(shù)

n49 Emad電子郵件

n50 Computer Technology計(jì)算機(jī)技術(shù)

n51 Running an Intemet Business網(wǎng)上做生意

n52 Electronic Gadgets數(shù)碼產(chǎn)品

n53 Webbased Marketing網(wǎng)上營(yíng)銷

nFinancial Topics財(cái)務(wù)話題

n54 Costing成本

n55 Budgets預(yù)算

n56 Auditing審計(jì)

n57 The Economy經(jīng)濟(jì)

n58 Fundraising集資

nLegal Topics法律話題

n59 Confidentiality機(jī)密

n60 Lawyers律師

n61 Contracts合同

n62 Copyright版權(quán)

n63 Patents專利

n64 Environmental Regulations環(huán)境條例

nMarketing Topics營(yíng)銷話題

n65 Marketing Surveys市場(chǎng)調(diào)查

n66 Target Audience目標(biāo)消費(fèi)者

n67 Print and Media Advertising印刷和媒體廣告

n68 Promotional Events促銷活動(dòng)

n69 Developing the Market市場(chǎng)開發(fā)

nSales Topics銷售話題

n70 Selling Points賣點(diǎn)

n71 Trade Shows貿(mào)易展覽

n72 Sales Reviews檢查銷售額

n73 Product Demonstrations產(chǎn)品演示

n74 FoUowing up on Leads線索追蹤

n75 Customer Service顧客服務(wù)

nInternational Topics國(guó)際話題

n76 Sourcing得到供貨

n77 Export/Import出口/進(jìn)口

n78 Exchange Rates匯率

n79 International Greeting Methods國(guó)際問候方式

nBig Business跨國(guó)公司

n80 Mergers合并

n81 Competition競(jìng)爭(zhēng)

n82 Climbing the Corpira te Ladder進(jìn)入管理層

n83 Branch Offices分支機(jī)構(gòu)

n84 Consulting咨詢

nEmployment Practices雇用慣例

n85 Fair Pay公平薪酬

n86 Recruiting Pe~onnel人員招聘

n87 Retirement退休

n88 Partnership合作關(guān)系

n89 Rum6s簡(jiǎn)歷

n90 Job Interviews求職面試

nSocial and Equality Issues社會(huì)和平等話題

n91 Women in the Workforce職業(yè)女性

n92 Discrimination歧視

n93 Weffare福利

n94 Labor Unions工會(huì)

n95 Strikes and Demonstrations罷工和示威游行

nContinuing Education繼續(xù)教育

n96 Management Training管理人員培訓(xùn)

n97 Seminars/Workshops研究會(huì)/研討會(huì)

n98 Company Retreats公司培訓(xùn)

n99 Teambuilding團(tuán)隊(duì)建設(shè)

n100 MBA工商管理碩士